Corteza Service Solution

Deliver faster and more personalised service to your clients

Corteza Service Solution

Customer service agents are provided with 360-degree overviews on cases, accounts and contacts, enabling them to provide the most excellent service quickly. Entitlements, detailed product info and the knowledge base are easily accessible, empowering agents with the means they need to boost customer satisfaction.

Advanced service desk insights are given, including where time is spent and what the related costs are. Key performance indicators are shown in charts on the home page, and the main dashboard and detailed insights are revealed in accounts or individual cases.

Granular permissions allow you to effectively and securely manage all relationships in your organisation, both inside and outside the firewall.

Freedom and control over your critical customer data and exchanges is more complete and secure than ever with Corteza Service Solution.

Easy to use

The intuitive block-based design makes Corteza Service Solution simple to use.

360 degree overview

Corteza Service Solution provides you with a complete overview of your cases, clients, product and departments. All relevant information is visible in a single place.

Flexible

Corteza Service Solution is built on the Corteza Low Code platform and is extremely flexible. Fine tuning or adding complete new modules is fast and easy.

Unlimited workflows

Create unlimited workflows with the Corteza automation rule editor. Streamline and automate your most critical tasks and increase the efficiency of your business.

Advanced Reporting

Create beautiful charts and custom filtered lists to obtain key insights that help you to improve your service.

Secure

The code, your data and your confidential information is always under your control with Corteza Service Solution and only accessible to those approved to do so. Your data is yours forever!