Corteza Service Solution
Deliver faster and more personalised service to your clients
Deliver faster and more personalised service to your clients
Customer service agents are provided with 360-degree overviews on cases, accounts and contacts, enabling them to provide the most excellent service quickly. Entitlements, detailed product info and the knowledge base are easily accessible, empowering agents with the means they need to boost customer satisfaction.
Advanced service desk insights are given, including where time is spent and what the related costs are. Key performance indicators are shown in charts on the home page, and the main dashboard and detailed insights are revealed in accounts or individual cases.
Granular permissions allow you to effectively and securely manage all relationships in your organisation, both inside and outside the firewall.
Freedom and control over your critical customer data and exchanges is more complete and secure than ever with Corteza Service Solution.
The intuitive block-based design makes Corteza Service Solution simple to use.
Corteza Service Solution provides you with a complete overview of your cases, clients, product and departments. All relevant information is visible in a single place.
Corteza Service Solution is built on the Corteza Low Code platform and is extremely flexible. Fine tuning or adding complete new modules is fast and easy.
Create unlimited workflows with the Corteza automation rule editor. Streamline and automate your most critical tasks and increase the efficiency of your business.
Create beautiful charts and custom filtered lists to obtain key insights that help you to improve your service.
The code, your data and your confidential information is always under your control with Corteza Service Solution and only accessible to those approved to do so. Your data is yours forever!
Corteza Service Solution is a default extension, built with Corteza Low-Code. Download Corteza for free and try it out today!