100% Customizable Case Management Template

Corteza comes with an advanced Case Management template that you can customize, build on top of, next to or replace any part of to suit your own specific needs using Corteza’s low-code features.


Get a quick overview of vital information. Create dashboards to show what’s most important to you.

Reports and Charts

Build and view reports, graphs and charts to help you stay on top of what’s going on.

Issue Management

See your entire case history in one place.

Contact Management

See a contact’s history in one place, including their cost to you.

Entitlement Management

Create, view and manage your entitlements.

Product Management

See detailed product info and manage cases and costs linked to them.

Department Management

Get an overview of your departments, including time per case ratios.

Process Automation

Automate your case management processes to ensure deliver faster, more effecient service.