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Corteza 2020.12.2 has been released today. This update includes the following updates and improvements:

  • Pagination navigation on reverse sort
  • Properly load record lists when navigating from record page (Github)
  • Add Federation API to swagger docs
  • Fix date range filters for record export (Github)

At the same time, Corteza 2020.09.5 has been released. This release includes:

  • Fix date range filters for record export (Github)
  • Improve record import error screen with additional error context (Github)

How to install Corteza

You can follow the local setup instructions for a local development or demonstration instance of Corteza. If you are looking for setting up a live deployment, check out the extensive production setup instructions. If you have questions, you can engage with other community members in the messaging channels on the Corteza community server at https://latest.cortezaproject.org.

How to upgrade you Corteza instance

To upgrade your instance to the latest version of Corteza, please check out our Upgrade Guide.

Try out Corteza online

Crust Technology has an online Corteza demo available. In this demo, you can try out the Low-Code platform, the CRM, and more. Alternatively, you can sign up for the Corteza Community Server and try out Corteza there.

 

Crust, the driving force behind the Corteza Project, released today a Corteza update, improving stability and performance.

This update is for the latest version of Corteza, 2020.12, which was released in last December.

To upgrade your Corteza instance to this latest version, please check out the Corteza documentation.

 

Corteza 2020.12 has been released, as announced by the Crust Technology, the driving force behind the Corteza Project. This release comes with many new features and improvements, and includes experimental support for record federation. As a result, this makes the Corteza platform the first open-source federated cloud solution for record sharing in the world.

New features and improvement in Corteza 2020.12

Open-source federated cloud features, funded by the European Commission.

This Corteza release now includes support for this exciting feature, enabling organisations to share complex data as equals in a standardised manner. Crust Technology’s development of Corteza Record Federation will not stop here. In future versions, we will add additional structure and data synchronisation protocols (e.g. gRPC, streaming) and formats. This will widen the list of possible candidates that Corteza can add to its Record Federation network.

More info can be found in the:

New importing and exporting features

This release makes it easier to move to Corteza with a new central importing and exporting subsystem, named “Envoy”. This subsystem comes with capabilities to resolve conflicts, dependencies and take in various data formats.

Field value expressions

Fields in the Corteza Low-Code Platform are now more powerful. The new field value expressions feature let you define value expressions (similar to formula fields in Salesforce), custom sanitizers, and custom validators on any field type.

  • Value expressions allow you to calculate or generate a field value based on other field values.
  • Custom sanitizers enable you to clean up data in fields automatically, before the record is saved, like trimming spaces.
  • Custom validators allow you to build simple to complex field validations with custom error messages.

Other changes

  • Provisioning (based on Envoy) now allows full customization of content to be provisioned.
  • Frontend web applications can now be served directly from server (reduces number of containers).
  • Simplified architecture and internal cross-service comm (no more support for separated builds for system, messaging and compose).
  • Error creation and handling now allows more verbosity and detail in dev and production mode.
  • Cleanup codegen tools and unified all codegen under one package and single strategy.
  • Rewritten store (repository) layer for flexibility.
  • Add support for PostgreSQL and SQLite3.
  • Removed organizations data structures, references and (db) tables.
  • Moved from SQL based database migrations to code-based migrations.
  • Replace offset with key-based pagination.
  • Experimental support for SCIM protocol.

View the complete changelog.

How to install Corteza

You can follow the local setup instructions for a local development or demonstration instance of Corteza. If you are looking for setting up a live deployment, check out the extensive production setup instructions. If you have questions, you can engage with other community members in the messaging channels on the Corteza community server at https://latest.cortezaproject.org.

How to upgrade you Corteza instance

To upgrade your instance to the latest version of Corteza, please check out our Upgrade Guide.

Screenshots

Try out Corteza online

Crust Technology has an online Corteza demo available. In this demo, you can try out the Low-Code platform, the CRM, and more. Alternatively, you can sign up for the Corteza Community Server and try out Corteza there.

 

Today we’ve released several stability patches for Corteza improving stability and security.

Corteza version 2020.09.4 includes:

  • Improved boolean field type value handling
  • Record list prefilter is now properly applied when exporting
  • RTE field now properly triggers the required flag when empty
  • Prevent possible double record submit when double-clicking the ‘Save’ button
  • Closed a potential SQL injection attack vector

To upgrade your Corteza instance to this latest version, please check out the Corteza documentation.

Later this month we expect to release 2020.12, with many new features and updates, so keep an eye out on upcoming posts!

 

We are excited to announce a new major release, version 2020.09. This release comes with significant feature and functionality upgrades, including Mail/SMTP improvements, new CRM Suite campaign automation scripts, added support for user impersonation and a lot more. Read more

Cork, Ireland.
13 November 2019

Corteza today announced the release of Corteza Service Solution, the free, open-source and self-hosted Salesforce Service Cloud alternative. Corteza Service Solution is a customer service desk, built on the Corteza Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.

Customer service agents are provided with 360-degree overviews on cases, accounts and contacts, enabling them to provide the most excellent service quickly. Entitlements, detailed product info and the knowledge base are easily accessible, empowering agents with the means they need to boost customer satisfaction.

Service Solution home page

Advanced service desk insights are given, including where time is spent and what the related costs are. Key performance indicators are shown in charts on the home page, and the main dashboard and detailed insights are revealed in accounts or individual cases.

The release of Service Solution completes another important step in the growth of the Corteza platformsays Niall McCarthy, Chair of the Corteza Project and CEO of Crust Technology.We’re very proud to have delivered a completely free, enterprise-grade service desk to complement our CRM, Messaging and Low Code solutions”.

The enterprise-grade Corteza Service Solution is the best option for businesses that seek a highly customisable, self-hosted and trustworthy service desk solution. The code and all data in Corteza Service Solution are under your control and only accessible to those approved to do so.

The main features of Corteza Service Solution are:

  • Case Management
  • Account & Contact Management, including entitlements
  • Product management, including entitlement templates for products
  • Knowledge Base
  • Process Automation
  • Advanced role-based permissions
  • Notifications
  • Advanced reporting
  • Record importing and exporting
  • Mobile ready (responsive design)
  • Enterprise messaging (via Corteza Messaging)
  • Fully customisable, with a drag-and-drop page editor
  • 100% free and open-source

Screenshots:

Corteza Service Solution is added to the core of the Corteza Platform, next to the Unified Workspace (like Google G Suite), Messaging (like Slack), a low-code environment for rapidly and securely delivering records-based management solutions and CRM (like Salesforce).

To start with Corteza Service Solution, you can set up your instance. Migrating to Corteza Service Solution from a different service desk is, thank to the flexibility of Corteza and data import features, straightforward. To try it out online, or for help with installation or other questions, visit the Corteza community server.

About Corteza:
Corteza is the Digital Work Platform for Humanity. The Corteza project builds a 100% open-source, self-hosted cloud platform for growing your organisation’s productivity. It enables relationships and protects the work and the privacy of all those concerned. Corteza is developed entirely in the public domain, including its design considerations and processes. To download Corteza and for more information about the project, visit www.cortezaproject.org or follow @CortezaProject on Twitter.