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Corteza Releases version 2020.09 with new features and functionality upgrades

We are excited to announce a new major release, version 2020.09. This release comes with significant feature and functionality upgrades, including Mail/SMTP improvements, new CRM Suite campaign automation scripts, added support for user impersonation and a lot more.

Additionally, the documentation has been restructured, improved and extended. For an open-source project to be successful, documentation needs to be excellent. So, we have added al lot of new information, including more details about how Corteza works, how you can install it, how you can get the most out of the low-code platform and other applications, and more. Read more

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Corteza Service Solution, the open-source Salesforce Service Cloud alternative, has been released

Cork, Ireland.
13 November 2019

Corteza today announced the release of Corteza Service Solution, the free, open-source and self-hosted Salesforce Service Cloud alternative. Corteza Service Solution is a customer service desk, built on the Corteza Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.

Customer service agents are provided with 360-degree overviews on cases, accounts and contacts, enabling them to provide the most excellent service quickly. Entitlements, detailed product info and the knowledge base are easily accessible, empowering agents with the means they need to boost customer satisfaction. Read more

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